Management
Assessment of Municipal Web Sites throughout the World 2003: This research evaluated the current practice of digital governance in municipalities worldwide. It focused on the evaluation of current practice from the perspective of the government and the emphasis of this research was on the evaluation of each Web site in terms of digital governance. Simply stated, digital governance includes both digital government (delivery of public service) and digital democracy (citizen participation in governance). Specifically, we analyzed security, usability, and content of websites, the type of online services currently being offered, and citizen response and participation through websites established by city governments.
Date Added: 2006-01-20 | Accessed: 209 times | Web Site Address: www.andromeda.rutgers.edu/~egovinst/Website/summary.htm (opens in new window)
Best Practices: Best Practices of State agencies and institutions of the Commonwealth of Virginia. This information is featured to provide users with new, enhanced, or innovative solutions to improve mission or organizational performance.
Date Added: 2006-07-06 | Accessed: 309 times | Web Site Address: www.virginia.gov/ccc/best_practices/bestpractices.html (opens in new window)
Bob Behn's Management Reports: An occasional (and maybe insightful) examination of the issues, dilemmas, challenges, and
opportunities in leadership, governance, management, and performance in public agencies.
Robert D. Behn is the author of Performance Leadership: 11 Better Practices That Can Ratchet Up Performance and a lecturer at the John F. Kennedy School of Government at Harvard University.
Date Added: 2006-02-21 | Accessed: 305 times | Web Site Address: www.ksg.harvard.edu/TheBehnReport/ (opens in new window)
e.Republic: Magazines, events, web sites, and research concerning technology for state and local government and education sectors.
Date Added: 2006-01-20 | Accessed: 337 times | Web Site Address: www.erepublic.com (opens in new window)
Fairfax County Performance Measurement Initiative: The Fairfax County Performance Measurement Initiative is constantly seeking to improve its operations and services. Performance Measurement is one of the tools used to do this. Fairfax County's performance measures are integrated into our annual budget to ensure accountability and establish the link between resources and results. The following are some of the materials we found useful and hope you do too.
Date Added: 2006-01-20 | Accessed: 374 times | Web Site Address: www.co.fairfax.va.us/dmb/perf_measure.htm (opens in new window)
Free Management Library: Free Resources About Management, Organizations, and Business. The scope of the library is on free, on-line resources about management and organizations. The term "management" includes the activities necessary to plan, organize, lead and coordinate activities in an organization, whether government, nonprofit, or business. The focus of the library is, in particular, on the "20 percnedt of resources needed to address 80 percent of the challenges in management and organizations." The Library's perspective is that leaders and managers struggle more because they have not consistently mastered the basics than because they have not mastered highly complex concepts and practices. The Library has included "nuts and bolts" information since its inception in 1995.
Date Added: 2006-04-23 | Accessed: 156 times | Web Site Address: www.managementhelp.org (opens in new window)
Government of the United Kingdom: Government of the United Kingdom home page. This site is impressive not just for its information content, but for the comparative view of how integrated the levels of government are versus the US. The site itself takes one from the national government level to the municipal level in barely four mouse clicks.
Date Added: 2006-03-02 | Accessed: 177 times | Web Site Address: www.direct.gov.uk (opens in new window)
MAP for Nonprofits: MAP's purpose is to build the capacity of organizations to achieve mission-driven results. While more focused on nonprofit organizations than goverment, there is excellent material on this site for any leader or manager. Since 1979, MAP has provided quality, affordable management consulting and board recruitment services to thousands of nonprofit groups. MAP says it works to "complement the management expertise and resources of its clients with the right combination of paid staff, consultants and volunteers to achieve its clients' strategic objectives," a worthy description of what any good government leader should be doing.
Date Added: 2006-04-23 | Accessed: 209 times | Web Site Address: www.mapfornonprofits.org (opens in new window)
National Center for Public Productivity - Links to Links: Catalog page of other pages of links to public productivity and management related sites.
Date Added: 2006-01-20 | Accessed: 220 times | Web Site Address: www.andromeda.rutgers.edu/~ncpp/model.html (opens in new window)
National Center for Public Productivity - Links to Links: The National Center for Public Productivity (NCPP) at Rutgers University is a research and public service organization devoted to improving productivity in the public sector. The National Center’s Public Performance Measurement Program provides a web-based proficiency development opportunity for managers at the municipal, state and federal levels and the non-profit sector. Online classes provide the most current thinking and research in performance management, with innovative strategies, techniques and case studies that highlight the value of citizen participation.
Date Added: 2006-01-20 | Accessed: 266 times | Web Site Address: www.ncpp.us (opens in new window)
Performance Measurement Manuals: From NCCP Links: The performance measurement manuals section is a collection of manuals and guidelines that highlight cases of performance measurement. The manuals are a part of teaching resources offered through the Citizen-driven Government Performance project.
Date Added: 2006-01-20 | Accessed: 212 times | Web Site Address: www.andromeda.rutgers.edu/~ncpp/performance_manuals/index.htm (opens in new window)
The E-governance Institute: The E-governance Institute's mission is to explore how the internet and other information technologies (IT) have and will continue to impact on the productivity and performance of the public sector and how e-government fosters new and deeper citizen involvement within the governing process.
Date Added: 2006-01-20 | Accessed: 339 times | Web Site Address: www.andromeda.rutgers.edu/~egovinst/Website/ (opens in new window)