District of Columbia
Society of Certified Public Managers
Improving Public Service by Improving Public Managers

According to the literature—although much of it is impressionistic and anecdotal—the two major municipal government structures (i.e., council-manager and mayor-council) may no longer be adequate to describe current governance. Indeed, these structures have been evolving into hybrid forms. Using data from the latest national Municipal Form of Government Survey conducted by the International City/County Management […]

The authors of this article use a cross-sectional survey of 1,711 employees in a North Carolina agency to undertake regression analysis examining employee perceptions of trust in supervisors, middle managers, and top managers. The research tests a Herzbergian two-factor (maintenance and motivational) approach. Results indicate small to moderate contributions from a number of the maintenance […]